Refunds Policy
Fair. Simple. No surprises.
Last updated: April 2026. Effective at paid launch (targeted mid-2026).
Monthly subscriptions
- 7-day, no-questions-asked refund on your first purchase. Write to us, we refund within 5 business days.
- Subsequent renewals are non-refundable, but you can cancel anytime to stop future charges.
- When you cancel, access continues to the end of your paid-for period.
Annual subscriptions
- 14-day full refund from purchase date.
- After 14 days: no refund for the current year, but you keep access until the period ends and we won't auto-renew if you've cancelled.
- Mid-cycle tier downgrade (Family → Insights, or Insights → Tracker): pro-rated refund for the unused portion of the difference.
What's not refundable
- AI analyses already consumed.Each run costs us real money (OpenAI). We can't un-consume that.
- Branded PDF reports that have already been generated and downloaded.
- Monthly subscription renewals beyond the first purchase.
How to request a refund
- Reach out via WhatsApp (fastest) or email paranjapeabhijitashok@gmail.com with the subject line
"Refund: [your email]". - Include your order ID / Razorpay transaction ID and the reason (optional).
- We respond within 1 business day, refund lands in 5-7 business days from Razorpay.
- The refund is credited to the same payment method you used.
Chargebacks
Please email us first before raising a chargeback with your bank or card issuer. We'll almost always resolve it faster and without fees to either side. Repeated unauthorised chargebacks without first contacting us may result in account suspension.
Questions?
Not sure if your situation is covered? Just ask — WhatsApp or paranjapeabhijitashok@gmail.com. Default stance: if in doubt, you get the refund.